Come see Dr. Matt live at NAVC HIVE in Anaheim November 22-23, 2025
Who Endorses EQ Coaching?
"Working with a trained and experienced coach can help you gain meaningful insights to develop your potential. Many progressive organizations recognize the importance of investing in the Emotional Intelligence of their leaders and support the use of external or internal coaching to improve performance."
Benefits
- Improved communication & teamwork
- Ability to respond well under pressure
- Increased empathy
- Better quality of care
- Greater career satisfaction
https://learn.hms.harvard.edu/insights/all-insights/emotional-intelligence-physician-leaders
Canadian Veterinary Medical Association
“Higher EQ leads to lower levels of stress, higher rates of positive emotional states and happiness, and better health and well‑being.”
Health Pro EQ is brought to you by...
Matt Hawk
Matt Hawk is a Yale PhD, Certified DISC and Emotional Intelligence Professional, and a published author with over 20 years' experience coaching healthcare professionals and sales leaders.
My Journey
For over two decades, I’ve been transforming leadership challenges into measurable, human-centric successes. I worked with CareCredit to integrate patient financing into dental, vision, hearing, cosmetic, and veterinary practices. Working with hundreds of practices, I developed a deep empathy for the providers, patients and pet parents.
- In healthcare practices and health systems, developing higher EQ results in higher top line revenue, through increased treatment acceptance, satisfaction, retention and referrals.
- It also improves the bottom line through enhanced team communication, efficiency, and reduced turnover.
- Practice Managers benefit by using RACE-approved continuing education as the avenue to a more harmonious workplace with less conflict and lower turnover.
Past Clients
Join us at HIVE November 22-23 in Anaheim
Emotional Intelligence with DISC Assessment for Veterinary Teams
This interactive course introduces veterinary professionals to Emotional Intelligence (EQ) and the DISC behavioral model. Participants will learn how DISC styles shape communication, decision-making, and teamwork, and how EQ enhances empathy, resilience, and client relationships. RACE-Approved 1 CEU.
With Co-Facilitator, Alexis Wells
Alexis Wells, Heartland Veterinary Partners
Director of Organization and Leader Development
Alexis Wells, BS, CVPM, CVBL, CCFP, is Director of Organization and Leader Development at Heartland Veterinary Partners and a veterinary industry leader with nearly 20 years of experience in leadership development, team training, and organizational growth. Alexis is passionate about cultivating emotionally intelligent leadership and building people-first cultures. Her family owns Wellspring Meadows Farm www.wellspringmeadowsfarm.com, future site of equine-assisted learning in emotional intelligence.
DISC & Emotional Intelligence for Veterinary Team Leaders
This session equips veterinary team leaders with practical tools to use DISC and Emotional Intelligence in motivating, coaching, and managing staff. Attendees will identify their DISC style, assess their team’s EQ, and learn coaching strategies that enhance self-awareness, self-regulation, and team performance. RACE-Approved 1 CEU.
With Co-Facilitator, Alexis Wells
Transform Your Practice Team
The RACE-Approved Program Teams
Low emotional intelligence on veterinary teams results in burnout, turnover, stress, and a suboptimal experience for clients and patients. This program is not vitamins - it's medicine. We all know that training alone may or may not stick (usually not, sadly). But when you combine training with supportive coaching, over time, your chances of success rise dramatically.
Designed specially for veterinary practice teams, you'll get:
- Style Assessment for every team member
- Customized team playbooks for optimizing teamwork and conflict resolution
- RACE-approved 5 CEU's for leaders and 4 for team members
- Certificates of Completion
- Live team and leader training with flexible delivery options
- Proactive plus On-call support to help grow and sustain a culture of emotional intelligence through the year
- Perpetual access to online resources for reference and new hire onboarding
- Ability to add new hires for a per person fee
- Affordable Payment Options: Flexible Four-Payment option and One-Time Payment option
- Referral Program
